Privacy Policy
Last updated: December 8, 2024
1. Introduction
PayableFlow ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered accounts payable automation service.
2. Information We Collect
2.1 Information You Provide
- Account information (name, email, company name)
- Invoice data (vendor information, amounts, dates, line items)
- Payment information (processed securely through third-party providers)
- Communication data (support tickets, emails)
2.2 Automatically Collected Information
- Usage data (pages visited, features used, time spent)
- Device information (browser type, operating system, IP address)
- Cookies and similar tracking technologies
3. How We Use Your Information
- Provide and improve our invoice processing services
- Process invoices using AI/ML technologies
- Communicate with you about your account and services
- Detect and prevent fraud and security issues
- Comply with legal obligations
- Analyze usage patterns to improve our product
4. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Anthropic (AI processing), Supabase (data storage), payment processors
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We never sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures:
- 256-bit encryption for data in transit and at rest
- Regular security audits and penetration testing
- Role-based access control and authentication
- Secure infrastructure hosted on enterprise-grade platforms
6. Data Retention
We retain your invoice data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us at privacy@payableflow.com.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent
To exercise these rights, contact us at privacy@payableflow.com.
8. GDPR Compliance (EU Users)
If you are located in the European Economic Area (EEA), we process your data based on:
- Consent (you provided explicit permission)
- Contractual necessity (to provide our services)
- Legal obligations (compliance with laws)
- Legitimate interests (improving our services)
9. Cookies Policy
We use cookies for:
- Essential functionality (authentication, preferences)
- Analytics (understanding usage patterns)
- Performance optimization
You can control cookies through your browser settings.
10. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our service. Your continued use constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy, contact us at:
- Email: privacy@payableflow.com
- Support: hello@payableflow.com